What is a lock-out fee or lock-out charge?

September 6, 2019 by Complete Maid

This policy, separate from our cancellation fee, applies to appointments where the following criteria are met: There was no contact ...

What is your cancellation policy?

September 6, 2019 by Complete Maid

When you sign up for an appointment time, we set aside that time and the resources required to fulfill the ...

What is your refund policy?

April 15, 2015 by Complete Maid

We allow you to cancel or change your appointment up to 48 hours in advance of your appointment. If for ...

Is my billing information kept safe and secure?

April 15, 2015 by Complete Maid

Yes it is! We value safety above everything else, and that includes protecting your identity. Our entire site is protected ...

Can I trust my cleaning professional?

April 15, 2015 by Complete Maid

Yes you can. We fully vet all of our maids to make sure that only safe, reliable people are working ...




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